THE MTA RESPONDS.
I sent email yesterday, complaining about last Sunday’s B61 debacle. Today, to my amazement, I received this response, for what it’s worth:
MTA New York City Transit is committed to providing safe, courteous, reliable, and accessible bus service. We received your complaint regarding the difficulties you experienced with B61 service and notified our Road-Operations Unit.
We requested that they give increased attention to the route during Sunday-afternoon hours, make every effort to keep buses close to schedule and properly spaced, and ensure that bus operators are properly accommodating customers at all stops along the route.
Thank you for sharing your concerns with us and for riding MTA New York City Transit buses.
Sincerely,
Art Kelly
Manager, Customer Relations
I know this isn’t like the 7 train, which has a dedicated general manager - we won a battle with them earlier in the year - but I’d like to think that the noise will at least get the weekend coffee klatch down in Red Hook broken up.
Start writing down your bus numbers, people, as they pass you by. And complain. The link is here.
